Serving Up the Care & Comfort You Deserve
Bolton Heating, Air, & Fireplaces
No one wants to hire a company that falls short of the professionalism expected for the line of work you are employing, especially when it comes to the safety and condition within one’s home. Bolton Heating, Air, and Fireplaces is a company that goes above and beyond to ensure that customers are satisfied with the quality, the personalization, and the abilities of their workers. This high work ethic and desire to impress is what drew new manager Mark Vaughan to the company, who stated that his initial experience with the company was solely through the stellar online reputation but when he met the technicians and support staff, he was drawn to the quality of the people employed. The company’s high-caliber work has not only been recognized by Vaughan but also customers who rave over the abilities of technicians in online reviews.
Most companies pride themselves in customer satisfaction, while Bolton believes it is most important to keep customers coming back. A lifelong customer is one that values loyalty, consistency, and good honest work – all qualities of Bolton’s workers and reputation. Manager, Mark Vaughan stated that: “The quality is evident. People continue to turn to us because they know we are going to send them highly trained and qualified technicians with a support staff who truly cares for our customers.” Clients consistently prefer quality over anything else, and therefore that has become the center of Bolton’s expertise, providing quality that is second to none.
When looking at Bolton’s vast list of services, it is easy to see that this company is large in size and deep with ability. From AC and heating services to fireplaces and grills to efficient home tactics to water heaters, Bolton’s overall goal is engineering through science, for comfort throughout your home. While that may seem like a lot, visionary manager Vaughan believes that he “loves helping people reach their potential” and is of the mindset that Bolton Heating, Air, and Fireplaces has “only begun to tap into what we can all become.” Bolton’s goal is to also inspire workers to be the best they can be, and makes sure that all of their employees are trained to the highest level possible before sending them into the field. “We invest heavily in our technicians because they are the heart of our company. Unlike plumbing and HVAC there are no schools you can attend to learn the fireplace trade. Instead, for all of our trades, we have our new apprentices ride along with veteran technicians for long periods of time, we bring manufactures to our warehouse to provide product specific training, we send our technicians to all available outside training, and we hold weekly in-house technical training. All of these things are to ensure that the technicians are providing the quality of work that is expected by both management and customers alike.
A Bolton appointment is truly like no other, by choosing to put the buyer first and create an atmosphere of creativity, inclusion, and knowledge; customers know they are getting the best advice and the best value, all while at the best price. When a Bolton technician arrives at a home, all customers can expect to be greeted by a kind and empathetic person. Our technicians will professionally and efficiently assess the needs of the home and discuss any issues that are identified. We will let you know the price with full transparency, prior to doing any work at all beyond the initial inspection. Once the consumer and the technician have agreed to a course of action, you can expect expert craftsmanship and to be walked through the full scope of the completed work before signing off on anything with the company. And if you, like many others, really believe the quality is unrivaled, be sure to leave the technician a 5 star review on Google or Facebook, especially since there is a friendly little competition going for who can get the most.
In a time where money makes the world go round, it is crucial to most customers that price transparency is there when they are hiring out for services. Bolton Heating, Air, and Fireplaces is one of the best in the business for financing, budgeting, and price honesty. They pride themselves in caring about the customer by never cheating them and never cutting corners. Overall, it is most important to Bolton that customers are experiencing safe living and quality fixes. Thus the creation of the Better With Bolton service plan, a way to keep maintenance around the home efficient, regular, and affordable. By signing up for Better With Bolton, clients are given two visits a year that are check ups on the home, one in the fall for your heating system and one in the spring for your air conditioner. These checkups are scheduled all at the customers convenience and make it easier on the homeowner and makes fixes more accessible. Signing up for this professional service plan assures that equipment will receive the regular inspections and care it needs to work at its best all at an affordable annual expense to the customer. And this plan, like other plans at Bolton Heating, Air, and Fireplaces allows the customer to choose the payment method that makes the most sense for their home and their wallet; so whether you need a month to month bill or an all at once payment, Bolton is willing and ready to work through the financial side of each job.
The state of Georgia runs on quality assurance and affordable fixes, both of which are guaranteed by the technicians and management at Bolton. What started as a family owned business has since turned into a customer based empire, with abilities, materials, customizations, and services that long outlast those of their competitors. Priding themselves most in work that the consumer is proud to have in their home.
